FAQ

Taarish is not responsible for packages lost by any postal carrier once they've been handed over for delivery — but don't worry, our 60-day policy (below) has you covered either way.

Shipping within India is free. Shipping outside India varies depending on the destination — feel free to message us before ordering if you'd like to know the exact cost for your location.

Taarish pieces are handmade with wire and crystals. Like all wire jewelry, some natural change over time is normal — to keep yours shining, gently wipe it with the cloth included in your order after each wear.

A few things to avoid so your piece lasts as long as possible: showering, swimming, or sleeping while wearing it, sweating heavily in it, and letting it come into contact with perfume or other strong chemicals.

PS — this is not permanent jewelry, and like all handmade wire and crystal pieces, it will change or tarnish over time with wear.

Once ordered, we take 3–6 days to make your piece(s), depending on what you've chosen. Once shipped, delivery takes 3–15 days depending on your address, and you'll receive a tracking number as soon as it's on its way.

If your order hasn't arrived, please wait until the 60-day mark before it can be considered lost. Pre-orders take an additional 5 days before processing begins.

International: 15 days to 1–2 months, depending on customs clearance and local courier handling in your destination country.

We're unable to offer refunds without proof of damage (a video of you opening the package) or a confirmed lost package as per our 60-day policy.

As a small business, your satisfaction genuinely matters to us. If a piece isn't quite what you were hoping for, you're welcome to return it — but if the return isn't due to a defect or an error on our part, a return shipping fee will apply.

We hope you understand that as a small, handmade brand, we're not able to absorb the cost of every return shipment ourselves. If you think you may want to return your purchase, please keep this fee in mind before ordering.

We're only reachable via email, and we always aim to respond with warmth and respect — we simply ask for the same from you. Rude or disrespectful messages will result in being blocked.

As a small business, we're not online 24/7, so please allow 24 hours or a little more for a reply. Thank you for your patience and understanding!